How to reactivate a locked subscription?
To reactivate your locked account,
- Go to the subscription page and click on the Manage tab of the locked account you wish to reactivate.
- A screen summarising your subscription details, payment details, credentials and product attributed will open.
Here, under subscription details, click on Activate.
- A pop up box will appear. Select Activate again.
- A payment may be due. Follow payment instructions that are prompted on the screen. The subscription will get re-activated once the payment is successful.