How do I restore my mobile app account?
Download the Sphere Identity mobile app from the Google Play Store or App Store.
Open the app and click on GET STARTED after the introduction.
Setting up is a 3-step process.
a. Set a 4-digit numeral PIN.
b. Conﬁrm the PIN by re-entering it.
c. Click on Restore existing proﬁle.
Here, enter the 12 security words in the order you recorded them when you ﬁrst set up your account.
Click on Restore; the account may take up to 3 minutes to restore successfully.