What to remember while scanning documents

General guidelines for scanning documents:

  • The ID image should cover 80% of the overall image ratio.
  • Make sure that images are well-focused and have no blur, glare or holographic reflection.
  • Make sure that all edges of the ID document are visible and not cut off.
  • While scanning a passport, only the passport must be visible on the screen.
  • If you upload a two-sided document (e.g, Driving licence), be sure to capture and upload both sides.
  • All photos should be taken from the center top of the document.


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