How do I restore an account?
- Download the Sphere Identity mobile app from the Google Play Store or Apple App Store.
- Open the app, click on 'GET STARTED' after the introduction.
- Setting up is a 3 step process.
a. Set a 4 digit numeral PIN.
b. Confirm the PIN by re-entering the same PIN.
c. Click on 'Restore existing profile'. Here you need to enter the 12 security words in the same order that you noted while you were first setting up your account.
Click on 'Restore' and the account may take 1-3 minutes to get restored successfully.