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Basic Features

How do I remove a document?

From the home page of the Sphere Identity app, select ' Documents '. Now select the document type that contains the document you wish to remove and from the drop down menu, click and open the documen…

Updated 2 months ago by Priyanka

How do I add a document?

Open the Sphere Identity app. On the home screen of the app, select ' Documents ' followed by ' Add documents '. Attention: Are you uploading your Driver's License or Passport? Please find specific i…

Updated 2 months ago by Ashekur

How do I edit/rename a document title?

On the home page of the Sphere Identity app, select ' D ocuments '. Now select the document type which contains the document you wish to edit the title of. From the drop down menu, click and open the…

Updated 2 months ago by Ashekur

How do I share a document from the Sphere Identity application?

From the Sphere Identity app home page, select 'Documents'. Now select the document type which contains the document you wish to share. On this screen, click on the share icon ( top right corner) fol…

Updated 2 months ago by Priyanka

What are the different document types I can upload?

There are a multitude of document types you can upload: Education. Student Card. University Certificate. Professional Certificate. Financial. Credit/Debit Card. Bank Card. Benefits Card. Insurance Po…

Updated 2 months ago by Ivailo

How are QR code functions used?

A QR code is part of the business application. It is used to connect and verify your identity with the business. When you scan the QR code on a business website, it captures your consent to transfer…

Updated 2 months ago by Ashekur

How can I change an existing document to a new document?

First remove the existing document using the remove function. Now you can upload a new document.

Updated 2 months ago by Priyanka